Why Is Sugar Sweet?

What makes sugar sweet? I mean, what is the chemistry involved in the sweet taste?

Our tongue detects the sugar molecule by its shape. Sugar molecule fits into grooves in our tongue tip, and when this groove is filled a nerve sends a message to the brain that says -sweet!. It is as simple as that.

Sweetness is not in the sugar, then; but in our minds.

Perceptions, are derived senses actually. They are managed by more evolved areas of our brain. For instance the perception of flavor -a derived sense, is a combination of taste + smell.

And what makes our product sweet, then? Does it reside in product features (molecule shape), or more in how it fits with our client’s taste pores?

Almost all experienced sales people learned how to link product features and benefits. Features (molecule) give you credibility, while Benefits (taste) give you marketability. But it is Positioning (perception) that makes you close the sale. Product perception involves complex associations, based on client’s personal experience on similar products.

The good news is that perception and positioning are (still) far too complex phenomena to be automated by any software means. Experienced sales persons, with good questioning and listening skill can still make the difference.

Rational-Emotional

Brain science recently discovered that purchase decisions are processed in less-evolved areas of our brain.

Therefore, product buying process, is processed by the same brain-area interested in basic matters like reproduction. Emotions make our customers buy even complex products like software.

Rational thought leads customers to be interested but it is emotion that sells. People, engineers included, aren’t much interested in attributes and features; they want to know if the product, software included, fits with their personality.

“One Month” Free Trial

I don’t know how the idea of the “One Month Free” software started – whether it has to do with purchase order cycle, or moon cycle.

From the end-user perspective, if the software is a “One-Off” application, one month trial is far too long. The user will  use the application and forget about you and your software. You should offer a shorter trial period, instead. On the other hand, if the software is a long term application, there’s no reason to limit the trial to 30 days. It would be better to implement functional restrictions. Even with limited features, the software will remain on your customer’s desktop, used from time to time.

I think the “one month free license” does not increase software sales, although many companies offer it.

Pagina successiva »