Software and Sushi

Software and Sushi are two of my favourite things.

I like the customizability of sushi meals. There’s always a sushi meal that fits with my appetite. I also like the inexpensiveness of sushi. Or actually the inexpensive price per item. Three Euros for a Temaki, two for an Uramaki, etc. Low price per item means low pain in the buying process. Moreover I like the zenlike design of sushi sets.

Like with the sushi, some software editors offer component-based software, where clients choose from a “menu” the modules they need.

Sushi restaurants & software companies success factors:

1.     High quality components

2.     “A la carte” pricing

3.     Product design

Meaning Free

I was wondering whether software advertisings tell about customer benefits or not. Ads like: “Our software is flexible, it integrates with other software tools,..” seem more just senseless buzzwords.
Our customers are mostly engineers. They pay attention to the words we use more than we might think.

If saying “Our software is flexible” means that it adapts to changing requirements – like hardware requirements, then you could better say: “our software supports the A, B, C platforms and X, Y, Z operating systems”.

Rational-Emotional

Brain science recently discovered that purchase decisions are processed in less-evolved areas of our brain.

Therefore, product buying process, is processed by the same brain-area interested in basic matters like reproduction. Emotions make our customers buy even complex products like software.

Rational thought leads customers to be interested but it is emotion that sells. People, engineers included, aren’t much interested in attributes and features; they want to know if the product, software included, fits with their personality.

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